How an AI agent is redefining executive workflows at Cemex - Microsoft Source

Cemex, a major building materials company based in Mexico, has rolled out an advanced AI-powered financial agent known as LUCA Bot to enhance executive workflows and decision-making. The bot is trained on extensive internal financial and economic data, including sales figures and plant performance, allowing it to offer rapid and precise insights into the company's financial health. This capability empowers approximately 100 senior leaders to act more swiftly on critical business issues and make more informed decisions. Developed in Microsoft Foundry using Azure OpenAI models, LUCA Bot integrates various Microsoft technologies such as Azure AI Search, Azure Cosmos DB, and Microsoft Teams. It operates as a conversational AI agent, allowing authorized users, from executive committee members to mid-level officers, to interact with it via natural language chat on web and mobile platforms. This facilitates easy access to financial key performance indicators (KPIs) and supports Cemex's digital controllership strategy, fostering a data-driven culture. The introduction of LUCA Bot has streamlined internal processes, making it simpler for executives to get quick answers to urgent questions and obtain real-time updates on monthly goals, thereby boosting overall efficiency. Cemex executives note that the tool has been a "game changer," saving valuable time and providing constant access to reliable internal financial information. The agent's interface aligns with Microsoft 365 Copilot design and is continuously updated with executive feedback, handling hundreds of queries monthly with high accuracy.