AI agents: Going local or global?

The article discusses the anticipated shift in artificial intelligence in 2026, particularly concerning the widespread adoption of AI agents by small and medium-sized businesses (SMBs). It suggests that conditions in late 2025 will enable this surge, as AI tools will provide SMBs with the necessary productivity to compete with larger brands. The inherent agility of smaller firms is presented as an advantage, allowing them to quickly adapt and operationalize Generative AI (GenAI). The piece emphasizes the 'democratization of AI' through tools like AI-powered coding and agent builders, which reduce the barrier to entry. Experts from AnswerRocket, including Andy Sweet and Shanti Greene, contribute insights, predicting a move from text-based AI interactions to more conversational voice interfaces. They also foresee significant cost reductions in AI technology, further accelerating its adoption and enabling businesses to address unique challenges and create impactful solutions more rapidly.