Tidio

Customer Service

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers.

Tidio is a powerhouse customer experience platform designed to transform how online stores interact with their audience. By blending the human touch of live chat with the efficiency of Lyro, an advanced AI chatbot, Tidio ensures no customer query goes unanswered. It acts as an all-in-one helpdesk where businesses can manage tickets, track order histories, and provide personalized product recommendations in real-time. Whether you are looking to automate routine support tasks or proactively drive sales through engagement, Tidio provides the tools to convert passive visitors into loyal buyers. Its seamless integration with major platforms like Shopify makes it an essential tool for scaling businesses that prioritize rapid, high-quality customer service and streamlined communication workflows.

Industry: Voice

Pricing: Freemium

Use cases: Sales, Business, Creator

Capabilities: Shopify, WordPress, Wix, Messenger, Instagram, WhatsApp, Zapier, HubSpot

Tags: Shopify, WordPress, Wix, Messenger, Instagram, WhatsApp, Zapier, HubSpot

• Do you integrate with platforms like Shopify and WordPress?
• Does Tidio offer a freemium pricing model?
• Is Tidio SOC 2 Type II certified?
• Can Tidio's Lyro AI communicate in multiple languages?
• Can Tidio manage customer support tickets?