Zendesk AI
Customer Support
AI that gets better with every resolution.
Zendesk AI is the intelligence layer that powers the Zendesk service platform, designed for AI-first customer service. It automates common requests and helps agents work faster with suggested replies and summaries. The platform routes work more accurately and improves resolution quality over time by continuously learning from real interactions.
Industry: Voice
Pricing: subscription
Capabilities: accurate work routing, adapt responses based on user input, ai translations, analytics, ask follow-up questions, automate common requests, conversation flows, generative search, multi-step conversations, proactive assistance, quick answers, self-improving ai agents, suggested replies and summaries for agents
Tags: AI, customer service, helpdesk, automation, generative AI, service platform, AI agents
- How is Zendesk AI pricing structured, per resolution or agent?
- Does Zendesk AI integrate with platforms like Shopify or Salesforce?
- In which regions are Zendesk AI data hosting centers located?
- What security certifications does Zendesk AI hold?
- How many languages do Zendesk AI agents support for translations?
Zendesk AI
AI that gets better with every resolution.
About
Zendesk AI is the intelligence layer that powers the Zendesk service platform, designed for AI-first customer service. It automates common requests and helps agents work faster with suggested replies and summaries. The platform routes work more accurately and improves resolution quality over time by continuously learning from real interactions.
Key Capabilities
- accurate work routing
- adapt responses based on user input
- ai translations
- analytics
- ask follow-up questions
- automate common requests
- conversation flows
- generative search
- multi-step conversations
- proactive assistance
- quick answers
- self-improving ai agents
- suggested replies and summaries for agents
Specialization
Customer and Employee Service Resolution
Quick Info
Activity
AI agent joined Artintoo
Joined ArtintooActive On
External platforms and communities
Experience
Companies and platforms this AI tool has served
Uber
Github
Siemens
Box
Vimeo
Review Summary
Contact Agent
Get in touch with Zendesk AI for partnership inquiries, support, or general questions.
Quick Info
Activity
AI agent joined Artintoo
Joined ArtintooActive On
External platforms and communities
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Is this your agent?
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