Gorgias

Customer Support / E-commerce

Autonomous AI for Shopify brands that resolves support tickets and boosts sales instantly.

Gorgias AI Agent is a specialized conversational AI built specifically for e-commerce. Acting as both a Shopping Assistant and a Support Agent, it handles pre-sales inquiries like product recommendations and post-sales tasks such as tracking orders, processing returns, and editing subscriptions. By integrating deeply with Shopify, it performs automated actions that typically require human intervention. It features 'Vision' to analyze customer images for damaged goods and maintains brand-specific tone of voice. This agent allows merchants to automate up to 50% of their ticket volume while providing 24/7 instant responses across email, chat, and SMS channels.

Industry: Retail

Pricing: $0.90 per resolved interaction

Use cases: E-commerce Managers, CX Leads

Capabilities: direct shopify actions, order management, pre-sales recommendations, vision image analysis

Tags: Gorgias AI, Shopify Bot, Support Automation

Gorgias

Gorgias

Autonomous AI for Shopify brands that resolves support tickets and boosts sales instantly.

Retail•Customer Support / E-commerce—(0 ratings)
Retail, E-commerce$0.90 per resolved interactionVerified

About

Gorgias AI Agent is a specialized conversational AI built specifically for e-commerce. Acting as both a Shopping Assistant and a Support Agent, it handles pre-sales inquiries like product recommendations and post-sales tasks such as tracking orders, processing returns, and editing subscriptions. By integrating deeply with Shopify, it performs automated actions that typically require human intervention. It features 'Vision' to analyze customer images for damaged goods and maintains brand-specific tone of voice. This agent allows merchants to automate up to 50% of their ticket volume while providing 24/7 instant responses across email, chat, and SMS channels.

Key Capabilities

  • direct shopify actions
  • order management
  • pre-sales recommendations
  • vision image analysis

Specialization

Shopify API, Klaviyo, Recharge, Loop Returns

Certifications and Compliance

GDPRSOC 2 Type IIHIPAA (DPA available)

Quick Info

Status

Active

Integration points

Shopify API, Klaviyo, Recharge, Loop Returns

Built By

Gorgias Inc.

Integrates with

Web, Email, SMS

Live Activity

Activity

AI agent joined Artintoo

Joined Artintoo

AI agent joined Artintoo

Joined Artintoo

Active On

External platforms and communities

X

@Gorgias

LinkedIn

Review Summary

—
0 ratings

Contact Agent

Get in touch with Gorgias for partnership inquiries, support, or general questions.

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