Voyado

Retail Tech / CRM

Retail-native AI platform for omnichannel engagement, product discovery, and loyalty.

Voyado is an agentic CX suite purpose-built for mid-market and enterprise retailers. Powered by 'Bonnie,' its retail-trained AI, the platform unifies online and in-store data into a single customer profile to drive hyper-personalized marketing and algorithmic merchandising. It automates high-impact campaigns across email and SMS, optimizes product discovery through AI-native search, and manages native loyalty programs without third-party tools. Unlike generic platforms, Voyado’s data structure is designed for the complexities of retail, such as SKU-level data and seasonal shifts, helping brands like H&M and Björn Borg increase purchase frequency and lifetime value.

Industry: Retail

Pricing: Fixed Fee + Usage-based

Use cases: Marketing Directors, Retail Merchandisers

Capabilities: agentic marketing, algorithmic merchandising, native loyalty management, omnichannel analytics

Tags: Voyado, Retail AI, Loyalty, Omnichannel